You deserve first-class service, whether you’re ordering food at a restaurant, buying a car, or picking up your dry cleaning. Here at Trahan’s Heating & Air Conditioning, we believe that also applies to home services, particularly our heating, cooling, and other HVAC services. Many companies will provide okay service, others will offer good service, but you should be receiving the best service from the best company in your area. What better way to know who offers the best service than to check out a company’s guarantees, warranties, and promises.
Trahan’s Heating & Air Conditioning offers not one, not two, but nine guarantees for our customers! This means we believe in bringing you the best service—not just merely “good” or “better.”
Choosing the right home service company for you
When it comes to your home’s heating, cooling, indoor air quality, and other important services, you should choose a company that’s not only friendly and informative, but also experienced and certified. Some HVAC companies offer ultra-low prices, only to show up and perform half the work. Trahan’s has affordable pricing, honest technicians, and stellar service that will leave you smiling every time. Why worry or struggle when it comes to scheduling your home maintenance visits? With Trahan’s, you’ll have a hassle-free experience, every time!
Our Ironclad Guarantees
Our nine guarantees are our promises to you, and serve as not only a reminder of the great service we provide, but also demonstrate how confident we are in the work we do. What other company offers you amazing service, friendly technicians, AND so many guarantees? We want to continue to excel in the HVAC industry, so these guarantees help us stay at the top of our game.
Peace of Mind Guarantee: We believe that you should have peace of mind about who enters your home. That’s why Trahan’s technicians are all background-checked and randomly drug tested. Your safety and happiness is our number one priority!
100% Money Back Guarantee: This guarantee ensures that the equipment or units we install work as we stated they would, or we will remove or replace that unit and return 100% of your investment.
No Surprise Guarantee: Our no-surprise pricing means that you’ll receive an upfront, honest quote. That’s the price you’ll be paying—no hidden fees or extra costs! Too often, homeowners are shocked by the final number at the end of a home service project. With Trahan’s, any additional work will be approved by the owner in writing before we start to work.
Property Protection Guarantee: Your property and home should be treated with respect. From your outdoor property like lawns and shrubbery, to your indoor property including carpeting, walls, furniture, and door frames, we promise to treat them with respect. We use drop cloths in all work and high-traffic areas, and any damaged property will be repaired or replaced.
Comfort Guarantee: Our comfort guarantee ensures that your home’s systems will heat or cool your home properly. If we provide a temperature range that your unit is not reaching, we will replace the systems at no extra cost.
Utility Savings Guarantee: (Valid Deluxe Or Higher Systems) You will save a minimum of 30% on your heating and cooling costs or we will refund double-the-difference of your savings not realized during the first year. (If your system is not meeting guaranteed savings, you must notify us immediately to allow us to evaluate your system’s performance)
$500 Installation Date Guarantee: We promise an installation date with each new install. On the rare occasion that your unit does not not operating by that date, we will pay you $500! We don’t want any homeowner to feel inconvenienced or frustrated.
$500 No Frustration Guarantee: If you’re left without heating or cooling due to a system breakdown during its first year of use, we will be there to help within 24 hours or we’ll pay you $500!
No Lemon Guarantee: We don’t want you to experience any sour “lemons” with your new units. If your compressor in your air conditioner fails twice in the first 5 years, we will install a new condensing unit. If the heat exchanger in your furnace fails in the first 10 years, we will install a new furnace.
Making the most of your home’s cooling and heating
With these guarantees, you can rest easy knowing that Trahan’s will take care of your home and its new systems. If you experience an HVAC emergency or need a question answered, our experts are ready to help. The most important part of any home service appointment is the follow-up—the regular maintenance you should be scheduling as a homeowner. Or, if you’d rather have us do the scheduling for you, you can join our Silver Club for priority service, discounts, and more!
Here’s how Trahan’s can help
Get started today by calling Trahan’s or visiting our website. We can diagnose your HVAC system’s issue and set you up with the service plan you need, specifically tailored to your family and home. Our affordable services and Ironclad Guarantees are just a few reasons why we’re the best choice around here in Houma and South Louisiana! These guarantees are our way of showing you just how much we care.